People & Office Manager

Belfast, UK, Part Time.

Company background

Firemelon is the UK leading provider of software solutions to the insurance sector. Through our flagship Magenta system, we provide a platform to sell insurance policies via call centre, direct websites and price comparison sites. Firemelon has a wide range of clients in the UK and worldwide from small brokers to large blue chip organisations.

We have ambitious plans for the future and are looking for talented people to join our fun and fast paced company to help take us to the next level. We are committed to making sure that everyone feels valued and respected and you’d be joining a team of talented, passionate individuals who have our clients’ needs at the heart of everything they do. We are a small but growing company where every single person is encouraged to contribute to ideas, projects and ways of working and everyone has such importance to our business.

We cannot achieve our big plans over coming years without a highly motivated workforce. Over the last couple of years, we have actively sought feedback and listened to what our teams want in their daily working lives. We invested in a beautiful new office in Belfast giving us space to grow further and have introduced enhanced benefits in areas such as pension, holiday entitlement, well-being and even a beer fridge!

Role Overview

We have 26 employees, mostly Belfast based with a few working remotely elsewhere in the UK. This role is a standalone People role, instrumental to ensuring our teams are high performing and motivated. This role is a permanent, part time role based on the equivalent of a maximum of 24 hours per week. There is some flexibility on how these hours are spread over the week.

The People and Office Manager will focus on employee development and well-being, policy implementation and general day to day admin. They will facilitate talent acquisition working alongside team managers. In addition to this, a small, but important part of the role will involve office tasks in order to keep the office functioning effectively. A key focus of this role initially for the successful candidate will be to build upon internal communication, employee wellbeing, morale building and cultural aspects of the role along with continuing the skills/succession planning project and related learning and development plans.


  • Providing HR/People support and guidance to management and employees.
  • Talent acquisition, end to end recruitment and selection (form an admin perspective), to include the management of recruitment agencies, working with Team Managers to ensure business needs are met.
  • Finalise and maintain skills matrix for the company.
  • Onboarding new employees with appropriate inductions.
  • Developing employees, career path succession planning, managing the appraisal process, understanding skills gaps and managing associated training / coaching.
  • Driving a high performance culture that emphasises productivity and quality.
  • Managing any employee relations including, employee absence, disciplinary, performance and grievances.
  • Update and maintain the HR System and up to date organisation chart.
  • Setting up new employees on the HR system and feed into to payroll along with any other payroll related changes.
  • Work with the development team to identify development task lists
  • Managing People policies and procedures and keeping them up to date.
  • Developing a Wellbeing Strategy for the company.
  • Participating as needed in special department projects.
  • Fair Employment Monitoring, annual and Article 55 reporting.
  • Any other duties as requested by management including administrative support for Directors when needed.
  • Ensure paid for work is documented accurately to allow for billing
  • Organising of occasional social events.

Office Management

  • Support health, safety and compliance within the workplace ensuring standards are consistently adhered to, including maintaining risk assessments and maintenance of office equipment.
  • Co-ordinating fire warden and first aid roles.
  • Order any stationery or equipment required, including laptops.
  • Ensure kitchen supplies are replenished.
  • Ensure that any issues with the office are dealt with, including liaising with cleaning company, property management company and any other trades where necessary to resolve problems in the office.
  • Any other duties as requested including ad hoc meter readings, meet and greet of visitors, updating fixed asset register, organising larger expense bookings in line with expenses policy, reconciling company credit card for office related expenditure.

Essential Criteria

  • Minimum 2 years HR management experience (in a technology/professional services environment would be an advantage).
  • Experience in driving employee engagement, promoting workplace culture, motivation and wellbeing.
  • Experience of PeopleHR or other HR system.
  • Associate/Chartered membership of CIPD.
  • Solid understanding of employment law and related legislation for both NI and the UK.
  • Understanding of health and safety in the workplace.
  • Ability to maintain strict confidentiality.
  • Excellent planning and organisational skills.
  • Ability to build relationships and influence with all levels of the business.
  • Experience of Microsoft Office including Word, Excel and PowerPoint.
  • Self-starter, who is reliable and dependable.
  • Ability to work with other teams as well as independently.

Desirable Criteria

  • Experience working in a standalone role.
  • Experience of office management.

Additional Information

As we come out of the pandemic, in addition to the flexible working hours already in place, we are introducing a new hybrid approach to working, enabling employees to work just 3 days in the Belfast office and giving a choice as to whether the 2 remaining days are home, or office based

Travel within the UK required.

Apply for this position

Please include your contact details and which position your are applying for

Click here to send us your cv and include your contact details, please also download and complete this document, then send it to us along with your CV.

Monitoring Questionaire