Who are Firemelon
Firemelon has successfully been developing systems for the insurance industry for over two decades.
We have helped to drive a total transformation of the travel insurance market over that time with a significant proportion of both policy sales and claims being processed through Magenta. The industry has changed from travel agency and high street broker business to growth through call centre sales and online distribution. More recently in the UK there has been a focus on aggregator business and part of our solution is to integrate and work closely with those comparison sites. Medical screening has evolved from over the phone, or no screening at all, to seamless online medical screening utilising complex rules behind the scenes.
Our client needs have changed over that time too, gone are the days of yearly product or pricing changes. Businesses we work with are now striving for a competitive edge utilising our system to facilitate that with flexibility and instant product changes.
What we do?
Initially founded to support the UK market; our solution has found its home throughout the world including Europe, South Africa, USA and Canada. Our Magenta Insurance System is used by over 30 different insurers, brokers, claims handling companies and assistance companies.
We have a team of over 30 developers, support analysts, quality assurance technicians, relationship managers, and infrastructure experts. Couple that with external compliance, legal and regulatory resources and you’ll find a team that are committed to providing our clients with a quality yet cost effective solution to meet their needs.