Senior Business Analyst
Reporting to: CEO
Belfast, UK, Full Time.
Firemelon is the UK leading provider of software solutions to the Travel and Pet Insurance sectors. Through our flagship Magenta system, we provide a platform to sell policies via call centre, direct websites and price comparison sites. Firemelon have a wide range of clients in the UK and worldwide from small brokers to large blue-chip organisations.
In today’s fast-paced world, new technologies and disruptive change create exciting opportunities to work diversely, identifying and creating new ways of working more effectively and enhance the high quality service we provide.
The Ideal Person
This is an exciting new opportunity for a highly motivated individual with excellent problem-solving skills and the ability to prioritise shifting workloads in a rapidly changing industry. An effective communicator and a confident leader, you will be equipped with a genuine passion for technology with the desire to progress projects successfully in a dynamic environment. If you are ready to embrace a wide range of responsibilities and are committed to strengthening the team at Firemelon, then this role is for you!
As Senior Business Analyst, this role will require you to gain an in-depth understanding of our insurance software. You will be expected to work with both key stakeholders in the business and external clients to proactively and reactively identify improvements to the system. You will be responsible for formulating and documenting the business rules and architecture for any change and be able to present these in a way that both non-technical and technical audiences can fully understand. Reporting directly to the CEO, this person will be a key driver for improvements in the quality of the product, our service to clients and the processes of change management within the business.
3 years+ as a successful Business Analyst
A strong academic record including a third level degree, preferably in a business-related area
Experience in insurance, financial services or the travel industry
Strong analytical and problem-solving skills
Exceptional attention to detail
Excellent written and verbal communication skills
Willing to build valued relationships with both our clients and our teams in Firemelon
Strong drive to excel professionally, to guide and motivate others
Experience gathering, defining and documenting business and solution requirements for the introduction, enhancement, or replacement of systems
Experience analysing systems and procedures, process design and modelling, documenting ‘as is’ and ‘to be’ assessments for a target operating model
Experience in agile methodologies, user cases and working closely with the Product Owner
Experience with stakeholder management and working collaboratively with development and testing teams to deliver high quality solutions to meet client and user business needs
Experience completing business architecture reviews and defining business architecture strategies
Process design including workflows
Indepth knowledge of database systems
Reporting knowledge – Power BI etc
To attract the very best talent, we offer a great package and numerous benefits, including:
- Hybrid Working
- Flexible Working
- Continuous Professional Development
- Salary Sacrifice Company Pension
- Enhanced Holiday Entitlement
- Private Healthcare and Wellbeing Membership
- Annual and Mid-Term Performance Reviews
- Social and Team Events
- Eyecare Vouchers
- Paid Lunch Hour
Firemelon is an equal opportunities employer and welcomes applications from all sections of the community.
Based in central Belfast.
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